Dear Community Residents –
Like all of you, we have been following the rapidly-evolving events surrounding the Coronavirus/COVID-19
outbreak with great interest and concern. As of March 16th, 2020, a ‘Shelter in Place’ order has been issued for 6 Bay Area counties, directing all residents to stay inside their homes and away from others as much as possible for the next three weeks as public health officials desperately try to curb the rapid spread of coronavirus across the region (https://bit.ly/2vnyQwG). While this order does not currently apply to areas outside of the San Francisco Bay Area, it could in the very near future. So, in the best interests of public health, our clients, and our staff, I am mandating all OMNI staff members, with the exception of essential personnel, work from home for the next three weeks. We have previously cancelled all board meetings, and have closed our offices to public traffic through the end of March. We have activated our Business Continuity Plan, wherein all personnel are able to work remotely and have access to OMNI’s phone, email and software systems, so the work of managing your communities will continue. But, in light of local, state and federal guidelines, we are actively employing appropriate Social Distancing measures in order to minimize the spread of the virus.
Again, thank you in advance of your understanding and patience as we navigate this extraordinary situation together.
OMNI Welcomes ACI's Clients to its Community Management Portfolio
OMNI Community Management is one of California's premier community management companies located in the Sacramento area dating back to 1996. Our professional management team and operations staff are highly experienced and acutely focused on the management needs of our communities. At OMNI, we put people first, providing excellent customer service, detailed financials and the best online services. We are the forefront for all your management needs. We understand what it takes to manage and maintain great community associations and we take great pride in doing so. Let OMNI become part of your community today.
OMNI and the Power of T3
Trust, Team, Transparency – these are the values that drive OMNI Community Management, LLC in every aspect of our work, both internally and with our clients. The Power of T3 defines OMNI in the following ways:
Trust – Everything we do is predicated upon Trust. Trust is extraordinarily fragile: very difficult to build, very easy to break. In fact, Mahatma Gandhi said, “The moment there is suspicion about a person’s motives, everything he does becomes tainted.” For every reason, we work diligently to cultivate a trust relationship with our clients, our vendors and with each other.
Team – Team, even more than ‘teamwork’, is the recognition that everyone has a role to play in order to achieve a successful outcome for any Community Association. For the board/manager relationship, it means 1) defining and managing expectations and 2) each entity recognizing their roles and responsibilities toward that successful outcome. Consequently, the relationship cannot be adversarial, but must be collegial, with candid conversations to work through difficult areas.
Transparency – Transparency for us is two-fold: 1) That you know what we know. There is no “hidden magic” hiding behind the curtain. All information that rightfully belongs to the Association is available to our clients. We do this through technology, communication and regular educational opportunities. 2) That if we make a mistake, we will self-disclose it and rectify it, not attempt to cover it up. It’s not a question of “if” we will make a mistake; it’s a question of, when it happens, that we a) recognize it, b) rectify it and c) make restitution, if the mistake caused harm to the client. We have a track record of stepping up to the plate on all three.
Any company can have a slogan. But, even if we’re only falling in that direction, these are the core values that drive every staff member, every relationship and every interaction at OMNI Community Management. We would welcome the opportunity to put these values to work at your Community Association.